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Store Policy

Customer Care

We do not sell your information!

Thank you for choosing our products (“my”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously.

This privacy policy applies to all information collected through our website and/or any related services, sales, marketing or events (collectively referred to as “Our Services").  By using Our Services, you are consenting to the practices described in this Privacy Policy.

 WHAT INFORMATION DO WE COLLECT?

 Personal information you disclose to us

Summary:  We collect any personal information that you voluntarily provide to us in relation to Our Services, including your name, address, contact information and payment information.

We collect your personal information in order to provide and continually improve our products and services. Specifically, we collect personal information that you provide to us when you:

  • Contact us expressing an interest in obtaining information about us or our products and services,

  • participate in activities relating to Our Services (such as sending messages or entering competitions, contests or giveaways), and

  • contact us for any other reason.

The personal information that we collect depends on the context of your interactions with us and Our Services, the choices you make, and the products and features you use.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes.


Information automatically collected

Summary:   Some information, including your IP address and/or browser and device characteristics, is collected automatically when you visit Our Services.

We automatically collect certain information when you visit, use or navigate Our Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use Our Services, and other technical information. This information is primarily needed to maintain the security and operation of Our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

HOW DO WE USE YOUR INFORMATION?

Summary:  We process your information for legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or based on your consent.

We use your personal information to operate, provide, develop and improve the products and services that we offer our customers.  These purposes include:

  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

  • To send administrative information to you. We may use your personal information to send you product, service and new-feature information and/or information about changes to our terms, conditions, and policies.

  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through Our Services.

  • To post testimonials. We post testimonials on Our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.

  • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.

  • Request Feedback. We may use your information to request feedback from you and to contact you about your use of Our Services.

  • To protect Our Services. We may use your information as part of our efforts to keep Our Services safe and secure (for example, fraud monitoring and prevention).

  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond and to comply with legal process.

  • To respond to user inquiries and offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of Our Services.

  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving Our Services and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

 

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

Summary:  We share information only to implement processes for which you have given your consent or to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may process or share data based on the following legal bases:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
     

  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
     

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of the contract.
     

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or subpoena. (This includes the disclosure of information in response to public authorities pursuant to national-security or law-enforcement requirements.)
     

  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities. We may also disclose your information where we believe it is necessary as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do so. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on Our Services, which will enable them to collect data about how you interact with Our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Privacy Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

  • Business Transfers. We may share your information with or transfer it to another company in connection with or during negotiations related to any merger of our company with another company or sale of any portion of our company or any of its assets to another company.

  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, joint-venture partners, or other companies that we control or that are under the control of our parent company.

  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

  • Other Users. When you share personal information (for example, by posting comments, contributions or other content to Our Services) or otherwise interact with public areas of Our Services, such personal information may be viewed by all users and may be publicly distributed outside Our Services in perpetuity.

 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Summary:  We may use cookies and other tracking technologies to collect and store your information.

To enable our systems to recognize your browser or device and to provide and improve Our Services, we may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

 

HOW LONG DO WE KEEP YOUR INFORMATION?

Summary:  We keep your information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will keep your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).  

HOW DO WE KEEP YOUR INFORMATION SAFE?

Summary:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Please remember, however, that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from Our Services is at your own risk. You should only access Our Services within a secure environment, and it is important for you to protect against unauthorized access to your password and your computers, devices, and applications.

WHAT ARE YOUR PRIVACY RIGHTS?

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of Our Services. 

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile-operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can activate to indicate that you prefer not to have data about your online-browsing activities monitored and collected. Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Summary:  Yes, if you are a resident of California, you may have the right under the California Consumer Privacy Act to request information about, access to, or deletion of personal information collected by us.

Access to information: The California Consumer Privacy Act permits our users who are California residents to request and obtain certain information from us.  The information permitted to be obtained from us under this law includes specific pieces and categories of personal information we collected about you, the business or commercial purposes for collecting the information, the sources of the information, the categories of personal information (if any) we disclosed to third parties for direct-marketing purposes, and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

Deletion of information: You may have the right under the California Consumer Privacy Act to request deletion of personal information collected by us.  If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided.  

Verification of identity: Prior to responding to any requests for access to or deletion of your personal information, we will verify your identity by matching any identifying information you provide against the information we have about you.

California minors: We do not knowingly solicit data from children under 18 years of age. However, if you are under 18 years of age and reside in California, you have the right to request removal of unwanted data that you publicly post on Our Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on Our Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

No sale of personal information:  We do not sell any personal information of consumers as those terms are defined under the California Consumer Privacy Act.

No Discrimination:  We will not discriminate against any consumer for exercising his or her rights under the California Consumer Privacy Act.

DO WE MAKE UPDATES TO THIS POLICY?

Summary:  Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact us by email at

2rosesdesigns@gmail.com

 Last updated October 10, 2021

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terms & conditions

Unless otherwise noted, all material on our site, including text, images, illustrations, designs, icons, decals, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by 2 ROSES DESIGNS.

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The Sites and the Contents are intended solely for personal, non-commercial use. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site.

Unless otherwise specified, the Sites and the Contents are intended to promote 2 ROSES DESIGNS products and services available in the United States and beyond.

Thanks for understanding.

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